MANAGED IT SERVICES, CYBERSECURITY, CLOUD SOLUTIONS & CONSULTING
As your full-service outsourced IT department, we first build a secure IT foundation and then proactively monitor your environment around the clock to catch problems before you feel them. We will help you to acquire competences necessary to maintain and develop the implemented solution. You will be able to count on us with updates or additional integrations - and whenever challenges need to be solved.
Take advantage of our rapid-response on-site support team whenever you need to work with someone in person. Get all the benefits of an in-house managed IT department without all the downsides.
Make disruptive computer problems a thing of the past, allowing you to stay productive in a fast-paced working environment. Call us with an issue and get help, right when you need it.
Know exactly how much you’re paying for managed IT services each month with our flat-rate subscription-based model. Get unlimited IT support rather than paying someone every time you have a problem.
Get best-in-class care thanks to our proprietary Business Intelligence dashboards, which provide our managed IT services team with real-time information about your needs and our performance.
Rest easy knowing your systems are being monitored around the clock, root causes are being identified and addressed, and hidden issues are resolved before they turn into major problems.
Enjoy IT support from our personable, friendly, and articulate professionals who care about brightening your day while they work on your computer systems. Never get stuck with an unpleasant IT guy again!
We use available monitoring tools as well as deliver custom monitoring solutions to keep tabs on enterprise apps performance. Our goal is to ensure 24/7 uptime and availability across all devices and supported geographical zones. Our monitoring activities include three core components:
Based on the aggregated monitoring data, our team takes relevant reactive or proactive steps to keep enterprise apps operable. We handle a variety of issues, including incorrect configurations, load misbalance, traffic spikes, code inconsistencies and errors, slow response, flawed communication of the front- and back-end, and more.
Apart from addressing real-time issues, we advocate reasonable enhancements to make software more productive and reduce technical debt. We install necessary updates and deliver brand-new features to improve software performance and usage metrics.